May 2005 Highlights
| Director's Note: Think 'Quick' |
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"Retailers that facilitate quick trips -- through
high-impact displays, located in high-visibility
areas and filled with items shoppers replenish
frequently -- will be the most in sync with the pace
of shoppers' lives and have their stores resonate as
solution destinations."
That's one conclusion of Trip
Management: The Next Big Thing, a shopper
study released this month by packaged-goods giant
Unilever.
The company has "fast and easy" displays on the
brain because its study, spawned from interviews
with more than 2,400 shoppers, found that 62% of all
food-buying occasions now constitute "quick trips"
for just a few items.
That means "major stock-up" trips, in which moms
meticulously traverse every aisle to fill all pantry
needs, are far less common than they once were, now
accounting for just 13% of store trips.
And even those stocks ups aren't what they used
to be: With average meal preparation time down to 12
minutes, even the pantry loaders are looking for
help planning simple dinners. Thus,
"ready-to-eat/assemble displays that draw traffic
with strong lifestyle signage" will help retailers
establish themselves as destinations for "speed and
completeness," advises Unilever.
These findings are yet another signpost in the
road to true vendor-retailer collaboration, because
they suggest that a simple brand-focused display
isn't going to help a store gain -- or keep -- shoppers.
And with 70% of category-level purchase decisions
being made before shoppers enter the store,
according to the study, it becomes even more
important for a brand to establish a stronger
presence than its competitors. That can be achieved
by helping retailers develop displays that will
create the aforementioned "solutions."
Unilever uncovered another bit of data related to
product displays: Shoppers said they noticed
advertised specials during 53% of all trips. Of
those, 33% were noticed on displays (along with 81%
at the shelf and 34% in the store circular).
So who knows? Maybe those header-blocking price
signs have a silver lining after all.
For more results from the Unilever study, visit
the Retail Handbook.
Peter Breen
Managing Director, Content
In-Store Marketing Institute
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| Research: "Display Activity Among New Product Pacesetters" from Mosaic InfoForce |
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Prilosec, meet Mucinex. Procter & Gamble's
well-known OTC brand outsold all other new products
in 2003-2004 through a marketing blitz that led to
display penetration in more than 50% of
supermarkets. Last fall, Adams Respiratory
Therapeutics took a less-funded route ($9 million in
media spending) with OTC expectorant Mucinex, but
also became one of the most successful non-food
product launches of the years thanks, at least in
part, to display penetration that hit 15%. This
month, we revisit Information Resources Inc.'s
New Product Pacesetters report to analyze
corresponding data from Mosaic InfoForce's Display
Express Insights service.
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| Research: The Warehouse Club Shopper by ACNielsen |
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Why do product marketers spend so much time
developing special packaging for club stores?
Because despite relatively low household penetration
(51%), clubs reach a more-affluent consumer and earn
a higher basket ring than any other channel.
Institute associate editor Travis Adkins attended
ACNielsen's annual Consumer 360 conference in March,
and returned with highlights from the research
company's study of warehouse club shoppers.
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| Packaging Insights: An Overview of Special Effects |
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Adding lenticular images or iridescent films to your
packaging will definitely increase costs. But that
might be exactly what your brand needs to stand out
on the shelf and instill a quality impression among
consumers. Resident packaging expert James Peters
also looks at the potential benefits of embossing,
holograms, metallized paper and pearlescent pigments
in a roundup of "special effects."
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| Desktop Marketing Conference: "Building Leadership Brands In-Store" by Jerome Kathman of LPK |
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Product packages and displays pull double duty as
both advertising message and sales tool, explaining
the product succinctly to present the message and
conveying the immediacy of the call to action to
make the sale.
In a presentation delivered last fall at The
P-O-P Show/Chicago, Jerome Kathman, CEO of brand
design firm LPK, discusses how leadership brands
invest significantly to hone their messages and
design in an effort to stay relevant, using examples
from Procter & Gamble's Folgers, Pantene, Olay
Regenerist and Tampax Pearl brands.
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| Welcome New Institute Members |
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The In-Store Marketing Institute is delighted to
welcome new and renewing members to the Institute
family. Below is a list of the companies that signed
up recently. Welcome aboard.
- Alliant Techsystems, www.atk.com
- Expanscience Laboratories, www.mustelausa.com
- Globe Electric Co., www.globe-electric.com
- GMR Marketing, www.gmrlive.com
- Information Resources - Mosaic,
www.mosaic-infoforce.com
- J. Brown Agency, www.jbrown.com
- Lawrence & Schiller, www.l-s.com
- Marketing Lab, www.mymarketinglab.com
- McMenimen & Associates, Inc., www.talentpop.com
- Miller Zell, Inc., www.millerzell.com
- NBC Universal Studios, www.nbcuni.com
- Nomi Consultores, www.nomi.pt
- Omnicom Management Services, www.omsdal.com
- OSL Marketing, www.oslmarketing.com
- RMS Retail Merchandising Solutions,
www.rmsretail.com
- The Garvey Group, www.edgarvey.com
- Upshot, www.upshotmail.com
- Walker In-Store, www.walker-instore.com
- Wild Impact Marketing, www.wildimpact.com
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NEW in the Library... |
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Retail Handbook
In a new Retailer Profile, Advance Auto Parts looks
to the future with a cleaner, customer-friendly
format called 2010.
Plus, more than 20 new articles on marketing and
merchandising activity at leading chains.
Research Library
Highlights from Unilever's Trip Management: The
Next Big Thing.
Plus, "The Impact of Displays on Product
Launches" from Meyers Research Center and
Henschel-Steinau.
Case Studies
Recent campaigns from Etonic, Kraft, Anheuser-Busch,
Allied Domecq and Hi-Tec Sports.
Image Vault
New store checks of Longs, Kroger, Advance Auto
Parts and Safeway's Vons.
Plus, more than 50 additional images of winners
from POPAI's 2005 OMA Awards.
Lecture Hall
In "GPS for P-O-P: Targeting the Hot Spots in
Stores," Sorensen Associates founder Herb Sorensen
predicts the findings of Unilever's study by using
proprietary technology to find most supermarket
visitors skipping more aisles than they shop.
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