$Account.OrganizationName
www.instoremarketer.org
VOL. 2, NO. 12
May 2005 Highlights
Director's Note: Think 'Quick'

"Retailers that facilitate quick trips -- through high-impact displays, located in high-visibility areas and filled with items shoppers replenish frequently -- will be the most in sync with the pace of shoppers' lives and have their stores resonate as solution destinations."

That's one conclusion of Trip Management: The Next Big Thing, a shopper study released this month by packaged-goods giant Unilever.

The company has "fast and easy" displays on the brain because its study, spawned from interviews with more than 2,400 shoppers, found that 62% of all food-buying occasions now constitute "quick trips" for just a few items.

That means "major stock-up" trips, in which moms meticulously traverse every aisle to fill all pantry needs, are far less common than they once were, now accounting for just 13% of store trips.

And even those stocks ups aren't what they used to be: With average meal preparation time down to 12 minutes, even the pantry loaders are looking for help planning simple dinners. Thus, "ready-to-eat/assemble displays that draw traffic with strong lifestyle signage" will help retailers establish themselves as destinations for "speed and completeness," advises Unilever.

These findings are yet another signpost in the road to true vendor-retailer collaboration, because they suggest that a simple brand-focused display isn't going to help a store gain -- or keep -- shoppers.

And with 70% of category-level purchase decisions being made before shoppers enter the store, according to the study, it becomes even more important for a brand to establish a stronger presence than its competitors. That can be achieved by helping retailers develop displays that will create the aforementioned "solutions."

Unilever uncovered another bit of data related to product displays: Shoppers said they noticed advertised specials during 53% of all trips. Of those, 33% were noticed on displays (along with 81% at the shelf and 34% in the store circular).

So who knows? Maybe those header-blocking price signs have a silver lining after all.

For more results from the Unilever study, visit the Retail Handbook.

Peter Breen
Managing Director, Content
In-Store Marketing Institute


Research: "Display Activity Among New Product Pacesetters" from Mosaic InfoForce

Prilosec, meet Mucinex. Procter & Gamble's well-known OTC brand outsold all other new products in 2003-2004 through a marketing blitz that led to display penetration in more than 50% of supermarkets. Last fall, Adams Respiratory Therapeutics took a less-funded route ($9 million in media spending) with OTC expectorant Mucinex, but also became one of the most successful non-food product launches of the years thanks, at least in part, to display penetration that hit 15%. This month, we revisit Information Resources Inc.'s New Product Pacesetters report to analyze corresponding data from Mosaic InfoForce's Display Express Insights service.


Research: The Warehouse Club Shopper by ACNielsen

Why do product marketers spend so much time developing special packaging for club stores? Because despite relatively low household penetration (51%), clubs reach a more-affluent consumer and earn a higher basket ring than any other channel. Institute associate editor Travis Adkins attended ACNielsen's annual Consumer 360 conference in March, and returned with highlights from the research company's study of warehouse club shoppers.


Packaging Insights: An Overview of Special Effects

Adding lenticular images or iridescent films to your packaging will definitely increase costs. But that might be exactly what your brand needs to stand out on the shelf and instill a quality impression among consumers. Resident packaging expert James Peters also looks at the potential benefits of embossing, holograms, metallized paper and pearlescent pigments in a roundup of "special effects."


Desktop Marketing Conference: "Building Leadership Brands In-Store" by Jerome Kathman of LPK

Product packages and displays pull double duty as both advertising message and sales tool, explaining the product succinctly to present the message and conveying the immediacy of the call to action to make the sale.

In a presentation delivered last fall at The P-O-P Show/Chicago, Jerome Kathman, CEO of brand design firm LPK, discusses how leadership brands invest significantly to hone their messages and design in an effort to stay relevant, using examples from Procter & Gamble's Folgers, Pantene, Olay Regenerist and Tampax Pearl brands.


Welcome New Institute Members

The In-Store Marketing Institute is delighted to welcome new and renewing members to the Institute family. Below is a list of the companies that signed up recently. Welcome aboard.

  • Alliant Techsystems, www.atk.com
  • Expanscience Laboratories, www.mustelausa.com
  • Globe Electric Co., www.globe-electric.com
  • GMR Marketing, www.gmrlive.com
  • Information Resources - Mosaic,
    www.mosaic-infoforce.com
  • J. Brown Agency, www.jbrown.com
  • Lawrence & Schiller, www.l-s.com
  • Marketing Lab, www.mymarketinglab.com
  • McMenimen & Associates, Inc., www.talentpop.com
  • Miller Zell, Inc., www.millerzell.com
  • NBC Universal Studios, www.nbcuni.com
  • Nomi Consultores, www.nomi.pt
  • Omnicom Management Services, www.omsdal.com
  • OSL Marketing, www.oslmarketing.com
  • RMS Retail Merchandising Solutions, www.rmsretail.com
  • The Garvey Group, www.edgarvey.com
  • Upshot, www.upshotmail.com
  • Walker In-Store, www.walker-instore.com
  • Wild Impact Marketing, www.wildimpact.com


NEW in the Library...
Retail Handbook
In a new Retailer Profile, Advance Auto Parts looks to the future with a cleaner, customer-friendly format called 2010.

Plus, more than 20 new articles on marketing and merchandising activity at leading chains.

Research Library
Highlights from Unilever's Trip Management: The Next Big Thing.

Plus, "The Impact of Displays on Product Launches" from Meyers Research Center and Henschel-Steinau.

Case Studies
Recent campaigns from Etonic, Kraft, Anheuser-Busch, Allied Domecq and Hi-Tec Sports.

Image Vault
New store checks of Longs, Kroger, Advance Auto Parts and Safeway's Vons.

Plus, more than 50 additional images of winners from POPAI's 2005 OMA Awards.

Lecture Hall
In "GPS for P-O-P: Targeting the Hot Spots in Stores," Sorensen Associates founder Herb Sorensen predicts the findings of Unilever's study by using proprietary technology to find most supermarket visitors skipping more aisles than they shop.

Quick Links...

Join the Institute

Logon to instoremarketer.org

Industry Calendar

Institute Newsletter Archives

About the Benefactors

More About the Institute